Belen Creations Privacy Policy 

This privacy policy describes how your personal information is used, collected, and shared when you visit or make a purchase from www.belencreations.com (the "Site")

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, some of the cookies that may be installed in your device, and your time zone. 

A Cookie is a small string of information that a website that you visit transfers to your browser for identification purposes. Cookies can be used to follow your activity while using a website or accross websites, and that information helps companies understand your preferences and tendencies, as well as improve and personalize your website experience. Some cookies are necessary to operate a website, while others can be analytical, functional, or used for targeted advertising. Cookies are data files which are sent from a website to a browser to record information about users for various purposes. 

On our website, we use cookies and similar technologies including functional, essential, analytcial, and advertising cookies and web beacons such as "tags" and "pixels" which are electronic files used to record information about how you browse the Site. 

As you browse the Site, we collect information about the individual web pages or products that you view, what web sites or search terms referred you to the Site, (this is to help us better understand how you're finding out about Belen Creations) and information about how you interact with the Site. 

We refer to this automatically-collected information as "Device Information."

Additionally, we also collect billing information such as credit, debit, or other payment card information, billing name, billing address. (This includes PayPal, email address, and phone number.) We refer to this information as "Billing Information." 

The Site is not intended for users below the age of 16. We do not knowingly or purposely gather personal information about users below the age of 16. If you are aware of, or suspect that, someone under the age of 16 is using the Site without permission, please notify us immediately by contacting us as detailed in our Contact Us page. 

Additionally, we also collect visual information such as photographs and videos you send us directly / tag our social account in. (Instagram and Fcaebook)

We refer to "Personal Information" as the Device information, Billing Information, and Visual Information combined. 

How we use your Personal Information 

We use your Personal Information (specifically billing information) to fufill any orders placed through the Site (including prcessing your payment information, arranging for shipping, and providing you with invoices/ and or order confirmations. Additionally, we use this Personal Information to: communicate with you, screen all orders for potential of risk or fraud, provide you with information or advertising relating to our products or services (when in line with your selected preferences, of course.) 

We also use Personal Information to generally improve our Site. For example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns. 

Sharing your Personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above.  

 

For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:

 https://www.shopify.com/legal/privacy

 

We also use Google Analytics to help us understand how our lovely customers use the Site--you can read more about how Google uses your Personal Information here:

 https://www.google.com/intl/en/policies/privacy/

 

You can also opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

 

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

 

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
• Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

 

BEHAVIOURAL ADVERTISING

 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

 For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) information on advertising page at

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

 

You can opt out of targeted advertising by:

   FACEBOOK -   https://www.facebook.com/settings/?tab=ads

   BING -   https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

  GOOGLE -   https://www.google.com/settings/ads/anonymous

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

 

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@Belencreations.com 

Last updated: 01-05-2021